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Q: What types of businesses can use Online
Appointment Manager?
A: Online Appointment Manager works for any type of business
that needs appointments scheduling or reservations. For instance it
can be medical, dental, tax preparation, accounting, home repair,
consulting, personal care, education and other professional practices.
Online Appointment Manager is a great tool for appointment scheduling
and customer relationship management, as well as for employee and
resource scheduling.
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Q: How do I get started?
A: All you need is a computer that has an Internet browser
installed. It's easy to set up your own Online Appointment Scheduler -
after you register with us our step-by-step account setup wizard will
interview you about your business, helping you to set up an online
reservation book that precisely fits the needs of your business.
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Q: Do I have to have my own Web site?
A: No. Online Appointment Manager has your information on
its web site, so you don't need a web site of your own to use it. In
fact, you can use Online Appointment Manager for your internal
scheduling needs if you like. In case you already have a web site, you
can create a link to Online Appointment Manager and begin taking
reservations.
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Q: Can Online Appointment Manager serve as a
scheduler for appointments that are made in the office or over the
phone?
A: Yes, this feature is called “internal appointment
reservations” and it is included in all our professional membership
packages. If you or your receptionist take appointments over the phone
or from an office, you can enter these appointments in your online
schedule and keep your calendar up-to-date. If you have walk-in
customers and you're fully booked, use Online Appointment Manager to
make a future appointment for them.
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Q: Why would I want to use Online Appointment
Manager instead of a simple reservation book?
A: Because that reservation book always sits in your office.
With an online reservation system, you and your staff can see your
customers' reservations and appointments even when you're away from
the office. Our Palm Pilot synchronization feature lets you access
your appointments virtually anywhere. Just as important, your
customers will have 24/7 access to scheduling appointments.
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Q: Why would I want to use Online Appointment
Manager instead of offline internal scheduling software?
A: Because it is more efficient and more cost effective.
Working with Online Appointment Manager allows you, your staff and
your customers to schedule and view appointments 24/7 virtually
anywhere. Moreover, you don't have to install any software on any of
your computers. And of course no costly software maintenance or
upgrades are ever needed.
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Q: What synchronization/export/import features
does Online Appointment Manager have?
A: Online Appointment Manager supports synchronization with
both Outlook and PDA: Schedule summary and each appointment
information can be viewed and printed out in PDF format and exported
into Excel or other spreadsheet-processing tool of your choice.
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Q: What business information should I provide to
register with Online Appointment Manager?
A: Our online enrollment is quick and easy and requires you
to enter just the business name, business category, and your contact
and billing information. It will take you no more than 5 minutes to
complete the enrollment process and start using Online Appointment
Manager.
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Q: Will Intersite
Technologies disclose my personal
and business information?
A: Keeping your personal and business information private is
vitally important to us. As with all information,
Intersite Technologies
will never rent or sell your personal and/or business information. For
complete text of Intersite Technologies Privacy Policy please refer to http://www.isitetech.com/asm/privacy.htm.
