Online Appointment Manager Features

Online appointment scheduling at its best


	Online Appointment Manager

General Features

24/7 online appointment scheduling
Online enrollment with FREE 30-day trial
NEW! Printable account setup guide
IMPROVED! Comprehensive online help
IMPROVED! Multiple time zone support
Online support center
Instant membership upgrades

Account Setup and Maintenance

IMPROVED! User permissions and access management
IMPROVED! Business hours and holidays setup
NEW! Restricted availability setup
Appointment cancellation and no-show policies
Web mini profile, custom graphics, logo
IMPROVED! Multi-user environment
Electronic billing

Direct Offers

Custom promotions and discounts
Limited time offers

Synchronization and Data Export

IMPROVED! Appointment synchronization with Outlook
IMPROVED! Contacts synchronization with Outlook
IMPROVED! Appointment synchronization with Palm Desktop
IMPROVED! Contacts synchronization with Palm Desktop
IMPROVED! Appointment data export to spreadsheets
IMPROVED! Customer data export to CRM
Appointment summaries in CSV
Appointment summaries in PDF
Appointment books in PDF
vCalendar standard support
vCard standard support

Appointment Management

Calendar, 7-day planner and Timeline Work areas
IMPROVED! Custom appointment summaries
IMPROVED! Custom appointment reports
Appointment inspectors
NEW! Appointment rescheduling
IMPROVED! Appointment confirmations
NEW! Automatic appointment confirmation option
NEW! Automatic appointment cancellation option
Appointment search
New appointment e-mail notifications
NEW! Re-scheduled appointment e-mail notifications
Cancelled appointment e-mail notifications
E-mail customization
IMPROVED! Business-side appointment scheduling
IMPROVED! Custom appointment reports in PDF format
NEW! Client-side data backup in CSV format

Service Setup and Maintenance

New account setup wizard
Personnel and capacity type schedules
NEW! Multiple service location support
NEW! Schedule-to-location assignments
Schedule business hours setup
Appointment reservation deadlines
NEW! Appointment rescheduling deadlines
Appointment cancellation deadlines
IMPROVED! Variable appointment interval
Variable service duration
Personnel assignments
Custom appointment forms
Personnel scheduling
Resource scheduling
IMPROVED! Class scheduling
IMPROVED! Event scheduling
NEW! Recurring appointments
NEW! Group scheduling
NEW! Shared availability

Customer Management

New customer profile creation
Customer collection browsing
IMPROVED! Customer collection search
Customer ratings
Appointment history

Personnel Management

Personnel work hours setup
Personnel vacation time setup
NEW! Personnel-to-location assignments
Personnel availability configuration
Personnel appointment notifications


	Online Appointment Scheduler

General Features

24/7 online appointment scheduling
IMPROVED! Easy online sign up
IMPROVED! No-sign up option
Multiple customer profiles
Automatic confirmation e-mails
Neutral brand look and feel
Special offers and discounts
NEW! Optional registration option
NEW! Required registration option
IMPROVED! Custom business policies

Appointment Making

Easy appointment date and time selection
IMPROVED! Available date and time navigation
NEW! Service location selection
Service personnel selection
Online appointment cancellation
NEW! Recurring appointments
NEW! Group scheduling
NEW! Appointment rescheduling
IMPROVED! Automatic reminder e-mails
IMPROVED! Automatic availability check

Business Connection

Favorite service providers list
Service provider ratings
Customer experience feedback

Appointment Navigation

Appointment calendar
Appointment lists and history
Appointment summaries and reports