Online Appointment
Management System
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 Friendly guides at your service — with pictures! 
 
 
The idea of accepting and managing appointments online sure sounds pretty interesting. But where to start from? How appointment management account has to be set up? What settings can be configured? Is it easy to use? Or better yet -- will it work for a specific type of business?

It is a purpose of our online tours to answer such questions as well as to show how Intersite's Online Appointment Manager really looks like.
  Account Setup Tour     
Before any appointment scheduling can take place it is necessary to configure the service that will be managing it. Think about it as a new phone answering machine -- it can not greet callers with a personalized message until the machine is properly set up by its owner.

Account Setup    Account Setup Tour shows how to:
 
  • Use new account setup wizard
  • Edit business hours and add holidays
  • Publish appointment scheduling policies
  • Create and configure schedules
  • Setup personnel and authorized users
     
  Take the Tour
  Appointment Scheduling Tour     
Ok, now account setup is complete, service schedules are published, company web site is integrated with Intersite's online appointment scheduling and ready to accept appointments. One of the pages on the web site features a 'Make appointment' link which customers are happy to click at. What happens next?

Appointment Scheduling    Appointment Scheduling Tour shows how to:
 
  • Make an appointment
  • Navigate upcoming appointments
  • Check appointment status
  • Cancel appointment
  • Review appointments made in the past
     
  Take the Tour
  Appointment Management Tour     
Here comes the moment of truth -- consumers discovered online appointment scheduling and made a bunch of appointments. Now the excitement of novelty is over and day-to-day operations begin. Appointments need to be captured, reviewed and confirmed. Or maybe denied?

Appointment Management    Appointment Management Tour shows how to:
 
  • View appointment requests
  • Use day-planner and monthly calendar
  • Confirm and deny appointments
  • Inspect and edit customer ratings
  • Make internal appointment reservations
     
  Take the Tour

 

 

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