The
idea of accepting and managing appointments online sure sounds
pretty interesting. But where to start from? How appointment
management account has to be set up? What settings can be
configured? Is it easy to use? Or better yet -- will it work for a
specific type of business?
It is a purpose of our online
tours to answer such questions as well as to show how
Intersite's Online Appointment Manager really looks like.
Account Setup
Tour
Before any appointment scheduling can take place it is
necessary to configure the service that will be managing it. Think
about it as a new phone answering machine -- it can not greet
callers with a personalized message until the machine is properly
set up by its owner.
Ok, now account setup is complete, service schedules
are published, company web site is integrated with
Intersite's online appointment scheduling and ready to accept
appointments. One of the pages on the web site features a 'Make
appointment' link which customers are happy to click at. What
happens next?
Here comes the moment of truth -- consumers discovered
online appointment scheduling and made a bunch of appointments.
Now the excitement of novelty is over and day-to-day operations
begin. Appointments need to be captured, reviewed and confirmed.
Or maybe denied?