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| Powerful
technology with easy to use
interface |
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Intersite's Appointment Manager acts as online
reception desk for your business. Following the link from your
company's web site or using your company's
Appointment Manager
quick-access key, customers are routed to your own company page on
http://www.onlineappointmentmanager.com where they can place an appointment
request in less than a couple of minutes. Your customers may also
take advantage of exclusive online discount offers you publish
online via Intersite's Appointment Manager. Afterwards, customers may monitor
appointment request status on the same web site as well as request
and receive confirmation and reminder e-mails.
At the same
time, you and your authorized service personnel have access to your customer's appointment requests
on the Appointment Manager business web site, where all your service
schedules, business information and pending appointments are
neatly and securely organized within your company's unique account
profile. All appointment requests come with customer contact
information and specific details you requested on service
appointment form.
Intersite's
Appointment Manager accepts appointment
requests strictly following the rules you set for your service
schedules. Appointment overbooking for both service and personnel
is prohibited, service schedules are optimized to lessen gaps
between appointments and your personnel workload is
balanced.
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Without a doubt online appointment scheduling systems
are the most complex applications found today on the Internet.
Taking into account all the specifics of appointment scheduling
that vary to the great extent from business to business and from
service to service leads to employment of scalable hardware,
powerful database engines and advanced computation and user
interface software on top of them.
Intersite's online
appointment
scheduling systems have been implemented upon the following
requirements:
- The most extensive functionality set in the industry
- Ultimate level of feature customization
- Easy to use, consistent, visually appealing user interface
- Bullet-proof reliability
- Unsurpassed performance
With all of those
requirements being equally important, ease of use and reliability
played the most vital role in system design, affecting everything
in between database schema and screen layouts.
As the end
result, Intersite's online
appointment system now sport the following
features, to name just a few:
- Unique screen navigation model
Screen navigation is not based on the conventional
HTML page-to-page model. It rather mirrors a native OS
application behavior, with panels and sub-windows having
several presentation layers switched based on user actions.
The latter approach makes the web application interface more
compact and easier to navigate.
- Bunker-strong user input validation
The system presentation layer employs the user
input validation subsystem checking every bit of user input,
correcting minor mistakes and rejecting invalid entries. Once
input errors are detected the subsystem also takes over screen
navigation preventing the user from advancing forward or going
back with incorrect data. Among other features, the input
validation subsystem also blocks use of adult
language.
- Inline context help
Inline help links are available on most of the
screens. Hidden help link takes the user directly to the help
article on a particular item eliminating the need to search
through help index.
- Save-on-demand technology
Server side user input caching together with
multi-screen editor model allow the user to keep editing the
data record through multiple page reloads without saving it in
between navigation actions. The data record is saved only when
the user is done editing and specifically tells the
application to save the work. Anyway, whatever it is users
like it. |

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